If using another device that's sharing the same Wi-Fi network, avoid doing anything that's highly Wi-Fi intensive, like watching a video.Don't turn off your Wi-Fi or leave range of the Wi-Fi network while the update is in progress.This isn't necessarily an indication of a problem. You should expect that the update will take a while - the update file must first be downloaded to your phone, and it can be very large. If you're updating over a slow internet connection, it can take a long time. Click "Download and Update" and allow the update to be installed to your phone. Click "Summary" in the pane on the left, and then click "Check for Update" on the right.ĥ.
When it appears, click the iPhone icon in the upper left of the iTunes screen.Ĥ. Connect the iPhone to the computer using a connection cable.ģ. If you have access to a computer with iTunes installed, you can install the update using iTunes:Ģ. If it's not practical to make enough room to install the update, you have another option. You can follow the advice in our article " How to free up space on an iPhone that's running out of storage. You might be able to make space for the update by deleting apps and data from your iPhone. This is the most likely reason an update fails, especially if you have an iPhone with relatively little storage space - you're more likely to encounter this problem on an iPhone with 32GB of memory than one with 256GB of space. Even if your phone is low on memory, you can install an update by connecting your phone to iTunes.
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